What data we collect
- Name, email and phone.
- Chosen tour, number of guests and preferred date.
- Customer notes (e.g. pickup, preferences, restrictions).
- Essential technical data (essential cookies and security logs).
How we process personal data for bookings and customer support (GDPR).
Booking management, customer communication and, where applicable, compliance with legal obligations.
Legal bases may include contract performance (booking), pre-contractual steps, legal obligation and legitimate interest (security/fraud prevention).
Providers used to operate the website and process payments:
Retention: we follow Stripe’s standard timelines for payment data and related records. We keep only what is needed for operational booking management and applicable legal obligations.
You may exercise rights of access, rectification, erasure, restriction, objection and portability (where applicable). For GDPR requests, contact us by email.